@section Where can I get more information? @subsection Where's the documentation? If you have installed Cygwin, you can find lots of documentation in @samp{/usr/doc/}. Many packages ship with standard documentation, you can find this in a directory @samp{/usr/doc/@emph{package_name}}. In addition, some packages have Cygwin specific instructions in a file @samp{/usr/doc/Cygwin/@emph{package_name}.README}. There are links to quite a lot of it on the main Cygwin project web page: @file{http://cygwin.com/}. Be sure to at least read any 'Release Notes' or 'Readme' or 'read this' links on the main web page, if there are any. There is a comprehensive Cygwin User's Guide at @file{http://cygwin.com/cygwin-ug-net/cygwin-ug-net.html} and an API Reference at @file{http://cygwin.com/cygwin-api/cygwin-api.html}. There is an interesting paper about Cygwin from the 1998 USENIX Windows NT Workshop Proceedings at @file{http://cygwin.com/usenix-98/cygwin.html}. You can find documentation for the individual GNU tools at @file{http://www.fsf.org/manual/}. (You should read GNU manuals from a local mirror, check @file{http://www.fsf.org/server/list-mirrors.html} for a list of them.) @subsection What Cygwin mailing lists can I join? Comprehensive information about the Cygwin mailing lists can be found at @file{http://cygwin.com/lists.html}. To subscribe to the main list, send a message to cygwin-subscribe@@cygwin.com. To unsubscribe from the main list, send a message to cygwin-unsubscribe@@cygwin.com. In both cases, the subject and body of the message are ignored. Similarly, to subscribe to the Cygwin annoucements list, send a message to cygwin-announce-subscribe@@cygwin.com. To unsubscribe, send a message to cygwin-announce-unsubscribe@@cygwin.com. If you are going to help develop the Cygwin library by volunteering for the project, you will want to subscribe to the Cygwin developers list, called cygwin-developers. If you are contributing to Cygwin tools & applications, rather than the library itself, then you should subscribe to cygwin-apps. The same mechanism as described for the first two lists works for these as well. Both cygwin-developers and cygwin-apps are by-approval lists. There is a searchable archive of the main mailing list at @file{http://cygwin.com/ml/cygwin/}. There is an alternate archive, also searchable, at @file{http://www.delorie.com/archives/}. You can also search at @file{http://www.google.com/} and include "cygwin" in the list of search terms. Cygwin mailing lists are not gatewayed to USENET, so anti-spam measures in your email address are neither required nor appreciated. Also, avoid sending HTML content to Cygwin mailing lists. @subsection Posting Guidelines (Or: Why won't you/the mailing list answer my questions?) If you follow these guidelines, you are much more likely to get a helpful response from the Cygwin developers and/or the Cygwin community at large: @itemize @bullet @item Read the User's Guide and the FAQ first. @item Check the mailing list archives. Your topic may have come up before. (It may even have been answered!) Use the search facilities at the links above. Try the alternate site if the main archive is not producing search results. @item Explain your problem carefully and completely. "I installed Blah and it doesn't work!" wastes everybody's time. It provides no information for anyone to help you with your problem. You should provide: @itemize @bullet @item A problem statement: How does it behave, how do you think it should behave, and what makes you think it's broken? (Oh yeah, and what is @emph{"it"}?) @item Information about your Windows OS ("Win95 OSR2" or "NT4/SP3" or "Win2K" or "Win98 SE" or ...). @item Details about your installation process, or attempts at same. (Internet or Directory install? If the former, exactly when and from what mirror? If the latter, which packages did you download? Which version of setup.exe? Any subsequent updates?) @item Details about your Cygwin setup, accomplished by @emph{attaching} the output of 'cygcheck -s -v -r' to your message. (Do not paste the output into your message.) @item A valid return address, so that a reply doesn't require manual editing of the 'To:' header. @end itemize @item Your message must be relevant to the list. Messages that are @emph{not} directly related to Cygwin are considered off-topic and are unwelcome. For example, the following are off-topic: @itemize @bullet @item General programming language questions @item General Windows programming questions @item General UNIX shell programming questions @item General application usage questions @item How to make millions by working at home @item Announcements from LaserJet toner cartridge suppliers @end itemize @end itemize If you do not follow the above guidelines, you may still elicit a response, but you may not appreciate it! Inquiries about support contracts and commercial licensing should go to info@@cygnus.com. If you want to purchase the Cygwin 1.0 CD-ROM, visit @file{http://www.cygnus.com/cygwin/} or write to cygwin-info@@cygnus.com. While not strictly @emph{unappreciated} in the main cygwin list, you'll get the information you need more quickly if you write to the correct address in the first place. Beyond that, perhaps nobody has time to answer your question. Perhaps nobody knows the answer.